3009: Order Data Needs Attention

What This Means

This error means that the store you have connected to QPilot rejected the order because some of the order data failed the store's validation. The store checks the order data before accepting it, and one or more values did not pass those checks, so the order was not created.

• Created Order Status: None
  • The order was rejected during validation, so no order was created.
• Payment Processing Status: No request to a payment gateway has been made
• Scheduled Order Status: Failed
  • This is a Processing error, so the Scheduled Order status is set to "Failed" after your connected store rejects the order data.

Common Causes

• Values such as the order amount, customer details, or line items didn't pass the store's validation (for example, an amount that's too small).
• Required order data was missing or invalid.

Suggested Next Steps

1. Review the Order Creation Response for the Scheduled Order's Processing Cycle for more details.
   • The response from your connected store will identify the specific field that failed validation and the reason it was rejected. This helps you pinpoint which value on the Scheduled Order needs to be corrected.
2. Correct the Scheduled Order data based on the failure reason (for example, adjust the order amount, update the customer details, or fix the affected line items).

After Resolving The Issue

Once the Scheduled Order data has been corrected, use the action to Restart Processing the Failed Scheduled Order.