Braintree: Payment Failed Authorization Exception

What This Means

Raised when your Braintree API keys used to setup your payment gateway integration are incorrect.

Common Causes For This Error

  • Entering incorrect values for Braintree API keys
  • If you have recently setup Braintree as a payment gateway for your QPilot Site, you may be attempting to make a charge to a live (production) payment method using a sandbox account (for testing payments) or vice-versa.

Suggested Next Steps

  1. Verify your API keys are correct and setup for the correct payment environment in your Braintree gateway.

  2. Check the API keys that you have used to setup Braintree in your connected QPilot Site (in QPilot > Site > Payment Integrations) are correct.

After Resolving The Issue

Once this issue is resolved, you should use the action to Continue Processing the Failed Scheduled Order.