AuthorizeNet: E00104 Server in maintenance.
What This Means
The payment request failed because Authorize.Net's servers were unavailable due to maintenance. This is usually a temporary issue. If the issues persist, you will need to contact Authorize.Net's support for more information.
Suggested Next Steps
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To avoid a duplicate transaction, first, check within your Authorize.Net gateway for a processed payment for this Scheduled Order using the GatewayCustomerID.
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You can find the GatewayCustomerId in QPilot Merchant Center > Dashboard > Scheduled Orders >> Payment Method, then read the payment method description.
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You can find the transaction in Authorize.net by searching in Reports >> Transaction Detail Reports or Search >> Suspicious/Unsettled transactions.
After Resolving The Issue
- If the payment was successful, you may Completing Processing
- If the transaction was not paid successfully in Authorize.Net, and you wish to retry processing the payment, you can Restart Processing the Failed Scheduled Order.
Updated almost 2 years ago