The payment request failed because Authorize.Net's servers were unavailable due to maintenance. This is usually a temporary issue. If the issues persist, you will need to contact Authorize.Net's support for more information.
To avoid a duplicate transaction, first, check within your Authorize.Net gateway for a processed payment for this Scheduled Order using the GatewayCustomerID.
You can find the GatewayCustomerId in WP-Admin > Autoship Cloud > Scheduled Orders >> Payment Method, then read the payment method description.
You can find the transaction in Authorize.net by searching in Reports >> Transaction Detail Reports or Search >> Suspicious/Unsettled transactions.
Updated 7 months ago