Square: Internal Server Error
What This Means
The payment request failed due to Square's servers being unavailable (contact Square for more details). You will need to log in to your payment gateway to verify if a payment has been processed successfully or not.
For more information, you can contact Square support directly: https://squareup.com/help/us/en/
Common Causes
This error is likely due to the Square servers being down either temporarily for maintenance or another issue. You will need to contact Square for more information.
Suggested Next Steps##
To avoid a duplicate transaction, first, check within your Square gateway for a processed payment for this Scheduled Order using the GatewayCustomerID.
After Resolving The Issue
- If the payment was successful, you may Completing Processing
- If the transaction was not paid successfully in Square, and you wish to retry processing the payment, you can Restart Processing the Failed Scheduled Order.
Updated almost 2 years ago