This decline code (100000) means that [the Paya service is temporarily unavailable](
Service is currently not available).
Check within your Paya gateway account to see if a transaction was created for this order.
- If no transaction exists, then skip to the section "After Resolving The Issue" below.
- If the payment was successful, ensure that the next occurrence date for the Scheduled Order is updated to the accurate future next occurrence date (by checking the frequency of the Scheduled Order) and update the status of the Scheduled Order to "Active".
If you continue experiencing this error, contact Paya support (https://support.paya.com/) about an interruption to their service and confirm when the service will be available to process payments.
Once this issue is resolved, you should use the action to Continue Processing the Failed Scheduled Order.
Updated over 1 year ago