Authorize.net: E00027 An Error Occurred During Processing, Please Call Merchant Service Provider
What This Means
An unknown error has occurred while the payment was being processed.
‘E00027’ is returned in many cases where Authorize.net declines the payment.
In cases where form fields for validation are triggered, Authorize.Net will send you an email with details on which filter was triggered.
Check within your Authorize.Net web interface for specific declines and reports on specific filters that stopped the payment from going through at Reports >> Transaction Detail Reports or Search >> Suspicious/Unsettled transactions.
Suggested Next Steps
This is likely a temporary error and you should first retry the payment (see "After Resolving The Issue").
If the issue persists, Authorize.net recommends calling your Merchant Service Provider to help determine the exact cause for the error.
After Resolving The Issue
Once this issue is resolved, you should use the action to Restart Processing the Failed Scheduled Order.
Updated 4 months ago