Survey Results

Understanding and targeting common churn reasons is a major advantage to offering cancellation workflows. This doc is designed to help ensure merchants understand how well their retention workflows are performing and make informed business decisions regarding their subscription program.

Survey Results are available in QPilot Merchant Center > Dashboard > Reports >> Survey Results.

Survey Results Dashboard

Survey Results Dashboard

Understanding Survey Results

Summary View

This view summarizes all retention workflows that have existing on your site.

  • "# of Times Triggered"

Exit Survey Responses



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