Survey Results
Understanding and targeting common churn reasons is a major advantage to offering cancellation workflows. This doc is designed to help ensure merchants understand how well their retention workflows are performing and make informed business decisions regarding their subscription program.
Survey Results are available in QPilot Merchant Center > Dashboard > Reports >> Survey Results.
Understanding Survey Results
Summary View
This view summarizes all retention workflows that have existing on your site.
- "# of Times Triggered"
Exit Survey Responses
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Updated 3 months ago