NMI Error 300: User Is Not Allowed To Process Sale Transactions

What This Means

Your NMI account is unable to process the payment and has been flagged to not allow sales transactions.

Common Causes For This Error

• Issue with your NMI account not able to process vault transactions for recurring payments
• Other issue with your NMI merchant account

Suggested Next Steps

1. Log into your NMI gateway and check your vault configuration regarding recurring payments.

2. If your configuration looks correct, contact NMI support regarding this failure.

After Resolving The Issue

Once this issue is resolved, you should use the action to Restart Processing the Failed Scheduled Order.

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