The Payment Method associated with the customer's PayPal account was declined. This is a "hard" decline and the customer will need to use a new different payment method.
Instruct the customer to retry the transaction using an alternative payment method from the customer's PayPal wallet. The payment method should be updated so that future PayPal payments do not fail for this reason.
The customer may reach out to PayPal support for additional information on why this Payment Method Failed.
Once this issue is resolved, you should use the action to Restart Processing the Failed Scheduled Order.
Updated about 1 year ago