1002: No Shipping Rate Found

What This Means

One or more products within the Scheduled Order did not qualify for any shipping rate(s). No payment was processed.

Common Causes For This Error

  • No shipping rate exists that meets the conditions for this Scheduled Order

Suggested Next Steps

  • Review the products within the Scheduled Order to see if a shipping class should be applied to a new or existing shipping rate
  • Review the shipping address information for this Scheduled Order to ensure it qualifies for an existing shipping rate
  • If no shipping rate exists that would apply to this Scheduled Order, add a new shipping rate to your connected QPilot Site in QPilot > Site > Shipping Rates

After Resolving the Issue

Once this issue is resolved, you should use the action to Restart Processing the Failed Scheduled Order.